Our service management follows the ITIL v3 process framework, combining traditional systems and service management disciplines.
This feature describes how the new Client portal will provide you with greatly enhanced visibility of the service that we deliver.
The Payment Card Industry Data Security Standard (PCI DSS), endorsed by American Express, Discover Financial Services, JCB International, Mastercard Worldwide and Visa Inc, requires merchants and service providers that store, process or transmit customer payment card data to adhere to information security controls and processes that ensure data integrity. PCI regulates point of sale, telephone, online and all other types of transactions. In this feature we highlight some of the challenges and opportunities of PCI.
Everyone is talking about Cloud computing and the potential benefits that it brings on many levels. Cloud computing has the opportunity to dramatically change the way that applications are delivered to both consumers and the enterprise alike. This feature uncovers the business needs and drivers that will lead to the widespread adoption of cloud computing for the enterprise.
We are pleased to announce two new services: Microsoft SharePoint Server Managed Service and an SAP Data Archiving Managed Service. This feature tells you more about these new services.
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Our new Client Referral Programme sets out to encourage, recognise and reward existing Clients for pro-actively referring new business to Attenda, through the introduction of a new company that could benefit from Attenda's services. Find out more about the Client Referral Programme in this article.
Low carbon behaviour is a significant part of Attenda's social responsibility charter, so in 2008 we set out to achieve CarbonNeutral office status, as the first step. Now in 2010 we are fully accredited with CarbonNeutral company status, reflecting the extent of our ongoing initiatives to reduce our carbon footprint. This feature looks at some of these initiatives.
We have some ambitious plans for 2010, with a firm focus on the mid-market and increasing deployment of differentiated cloud services solutions, using Attenda RTI Cloud Computing platform. Find out more about our 2010 plans and 2009 results in the news section.
In order to mark the 10th anniversary of our commitment to ITIL and to reflect the value of our client relationships, we are offering the opportunity for clients to register for subsidised participation on a 3 day ITIL v3 Foundation Level training course. Find out more in our news section.
Read more about our latest new clients - Ofwat signs a three year hosting contract, BSI Group signs a five year dual data centre outsourcing contract, Eastern & Coastal Kent Primary Care Trust signs a three year Microsoft SharePoint managed service contract.
Bluefin Solutions and Attenda launch Affinity Service in partnership; G3 Global partners with Attenda to launch its new subscription service hosting offering for SAP Business All-In-One, as part of the G3 ConnectedBusinessCloud platform; Attenda wins the VMware EMEA and Global Service Provider Partner of the Year Award.
Highlighting some of the main forthcoming IT industry, Attenda and partner events through to the end of June.